- Bookings made more than six weeks in
advance require a deposit of a third and the balance payable six
weeks before occupation.
- If no payment is received within
five days, we reserve the right to offer the property and date to
another customer.
- Bookings made six weeks or less
before occupation require payment in full at time of reservation.
- When paying the balance, we require a
separate cheque for £100 as a deposit against breakages, damage or additional
cleaning. This is returned to you in full within 14 days of your holiday
if no loss, damage or additional cleaning is incurred.
- We reserve the right to withhold
part of the damage deposit toward extra cleaning costs where a
property has not been left in a reasonable condition or where
services provided such as electricity and gas have been abused.
- Principal
party member to have holiday cancellation insurance to cover the
full cost of accommodation.
- The name of each occupant is to be
listed on the return slip with your deposit together with the ages
of those under 21 years, and there is to be no alteration to this
list without our prior consent.
- We
reserve the right to refuse any booking.
- We reserve the right to refuse
bookings from all male or all female parties or for groups all under
21 years of age.
-
We
reserve the right to amend prices/descriptions quoted due to errors
and/or omissions.
- The
apartments are fully cleaned and checked between lettings. Any
damage, breakage or loss is fully chargeable to the hirer and is not
limited to the £100 deposit charge.
- Lettings
commence from 3pm on the first
day of the tenancy and end at 10am on the last day of the tenancy. All hire periods are from Saturday to Saturday.
- Keys
are available for collection from 3pm on the day of arrival. Hirers
are liable for the loss of any keys. Guests
MUST vacate by 10am on the day of departure.
- Arrivals are between 3pm - 5pm on
the start date of your holiday. If you feel you are unable to
arrive between these hours you need to telephone us to see whether
an alternative time can be accommodated.
- The
apartment is let on the basis of holiday accommodation only and the
hirer or any other person accompanying him/her have no rights to
remain in the property other than for the agreed period.
- Under
no circumstances are pets allowed in the apartment.
- Smoking
is NOT allowed in the apartments
- One
parking space only is provided for your use. The
parking of a vehicle is at the hirer’s risk.
The proprietors are not responsible or liable
for any loss from or damage to any vehicle parked on the
designated car
parking space.
-
If
due to any occurrence beyond the control of the owner the accommodation is not available as
booked, eg fire, flood, all monies paid will be refunded in full but
the owner will not be under any further liability towards the hirer.
-
Guests
are totally responsible for their personal property and belongings.
The landlord and/or his agents accept no responsibility or liability
whatsoever for any injury sustained to any person, or for any
damage, breakage or loss to any personal property brought onto the
premises.
-
Guests
must observe the general rules and regulations that apply to the
apartments under the terms of the property lease:
(a) Tenants must not cause nuisance to neighbours, especially
through noise.
(b) Only those named on the booking form are permitted to use the
apartment and its facilities, and shall not
exceed the total number of people it sleeps as detailed in the property
description.
(c)
Tenants must maintain the property and its contents in good order.
(d) Tenants agree to give reasonable access to the apartment, if
requested, by the landlord or his representative.
(e)
The accommodation must be kept and left in a clean and tidy
state and all furniture returned to the place in which it was found
on entry.
(f) Tenants agree to pay for
any breakages and damage or excess cleaning charges.
(g)
Tenants must do nothing to make void or voidable any policy
of insurance access.
Breach of any of these conditions shall entitle the landlord/Agent
to resume possession forthwith.
Cancellations
Please
notify us of any cancellation by phone as soon as possible followed by written confirmation within 7 days. We
will make every effort to secure another booking on the property for the
same period and if successful will make a full refund, less an
administration charge of £20. We recommend that cancellation insurance
is arranged to cover this eventuality. If we are unable to re-let the
property, the full hire charge will still become due 6 weeks before your
holiday commences.
-
Complaints
procedure
Complaints/problems
should be reported to us as soon as possible during occupation of the
rented property. We regret we cannot consider any complaints made
on departure or on your return home as it should be appreciated that it
is not possible to correct or investigate effectively at that time.
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